Team

How We Work

How We Work

Our reasons for becoming insurance professionals are deeply personal. We repeatedly saw friends and family struggling to find the coverage they needed. We are confident that with our understanding of the insurance space, we can help people better prepare for the future. After years in the business, we have developed a reputation for educating individuals in an easy-to-understand manner, so they can easily grasp personal insurance concepts. Above all else, we feel a commitment to our community. 

Our team approach adds perspective and provides increased benefits to our clients.

Meet Our Team

Ed Hoeg

Agent Owner

(319) 478-8800

(319) 478-8245

dhm.ins@live.com

Ed started in the insurance industry in 1999, forming Dahms and Hoeg Insurance with Dirk and Kim. The agency has expanded, forming Pillar Insurance in 2015. Ed oversees the day to day management of the agency along with working with...
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Carmen Erhardt

Agent Owner

(319) 478-8800

(319) 478-8245

Carmen@pillarinsuranceiowa.com

Carmen grew up on her family farm in Independence until she moved to Traer when she married Jamie Erhardt in 2005. She has always been very active in outdoor sports growing up riding snowmobiles, boating, and spending weekends at their...
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Chad Miller

Agent Owner

319-478-8800

319-478-8245

dhm.ins@live.com

Chad started in the insurance industry in 2005, coming to Pillar Insurance in 2011. Chad helps in the daily management of the agency and works with clients on their home, auto, farm, business, and life insurance needs. Chad formerly...
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Kim Dahms

Customer Service Rep

319-478-8800

319-478-8245

dhm.ins@live.com

Kim started in the insurance industry in 1986, and helped form this independent insurance agency with Ed Hoeg and her husband Dirk in 1998. She provides customer service and helps with the daily management of the agency and bookkeeping...
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Regan Rausch

Customer Service Rep

319-478-8800

319-478-8245

Regan@pillarinsuranceiowa.com

Regan joined Pillar Insurance in March of 2021 after working 6 years at MercyOne in Traer. She’s been a lifelong resident of Traer. Her and her husband Matt have 3 children, Logan, Gavin and Harper who all attend North Tama. When...
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